Terms & Conditions
Welcome to Anmol Jewellers Jammu. By accessing or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.
https://merchant.razorpay.com/policy/RJ677iZC5tqBPb/terms
General Information
This website is owned and operated by Anmol Jewellers Jammu, located at Shop 8E, Karan Market, Near Indira Chowk, Jammu – 180001.
Throughout the site, the terms “we”, “us”, and “our” refer to Anmol Jewellers Jammu.
By visiting our site or purchasing something from us, you agree to be bound by these Terms and Conditions.
Products
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All our jewellery products are 1gm gold patra, premium imitation, or semi-precious jewellery, as described on the product pages.
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Product images are for representation; slight variations in color, size, or design may occur due to photography and screen differences.
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We reserve the right to modify or discontinue products without prior notice.
Pricing & Payment
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All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless mentioned otherwise.
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Prices may change without notice.
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Payment must be completed in full before your order is processed. We accept UPI, Bank Transfer, and Cash on Delivery (where available).
Shipping & Delivery
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Orders are shipped within 3–7 business days after payment confirmation.
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Delivery times may vary depending on your location and courier partner.
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We are not responsible for delays caused by courier companies, weather, or unforeseen events.
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Once dispatched, tracking details will be shared via WhatsApp or email.
https://merchant.razorpay.com/policy/RJ677iZC5tqBPb/shipping
Return, Exchange & Refund Policy
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Due to the nature of jewellery, we do not accept returns unless the product is defective or damaged during shipping.
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Exchanges are allowed only in-store, within 5 years, under our 50% exchange value policy (for applicable 1gm gold patra items).
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Refunds, if approved, will be processed within 7–10 working days to the original payment method.
https://merchant.razorpay.com/policy/RJ677iZC5tqBPb/refund
Warranty
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Select products come with a 1-year product guarantee against fading or tarnishing, subject to proper care.
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Warranty is void if the jewellery is exposed to perfumes, water, or physical damage.
Customer Care
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For any issues related to your order, please contact us:
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📞 WhatsApp: 7889948119
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📍 Visit us: Shop 8E, Karan Market, Near Indira Chowk, Jammu
Intellectual Property
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All text, images, logos, and designs on this website are the property of Anmol Jewellers Jammu.
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Unauthorized use or reproduction is strictly prohibited.
Privacy Policy
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We respect your privacy. Personal details shared with us during purchases or inquiries are kept confidential and used only to process your orders.
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For more details, see our Privacy Policy page.
Governing Law
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These Terms & Conditions are governed by and construed under the laws of India, with jurisdiction in Jammu & Kashmir.
